C.R. Fletcher Industrial has an immediate opening for a local manufacturing company in the Syracuse, NY area for the position of Product Support Specialist.
Ideal candidate must have a mix of industrial mechanical, computer and customer service experience.
- Responsible for revenue generation in the repair department and support of all sales efforts.
- Responsible for assessing (determining) customer needs and recommending the appropriate product or solution to meet those needs in a timely manner.
- Experience with, or able to, assess, troubleshoot and repair customers machines/equipment.
- Provide technical support to the Manufacturers Reps, Distributors and end users.
- Provide back support to Product Support Specialist II.
Knowledge, skills & abilities:
-Mechanical / Electrical technology experience preferred.
-Microsoft office suite experience
-Able to read blueprint & Schematics
-Experience with precision measurement tools
If you are interested, have this sort of experience and looking for a long term career, please reply to this posting, in confidence, with an updated resume, in WORD format, attached for immediate consideration.
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